Warranty

From 2013 to now, in this industry, we tried a three-year warranty and then a one-year warranty, and everything in between. “Well, let’s cover a lightning strike but not a tiger attack. Or should that be reversed?” We went back and forth with legal until it clicked: We can’t possibly forecast every nuance of every event or incidence. So we come back to the golden rule of treating our customers as we would want to be treated, that is, listening and solving problems when our customers need us.

Warranty Guide

  • Product type: aao projector
  • Company: Shenzhen Shadow Crown Technology Co.,Ltd.
  • Warranty time: 
  1. One-year warranty for any fault caused by non-artificial reasons we will maintain it freely or replace it with a new one.
  2. Three-year warranty for all faults we will maintain with factory cost price.
  3. Extending the guarantee period, please register as an aao affiliate to learn more.
  • Warranty terms:

        Offering services for all aao projectors that have been sold of a lifetime

  • Warranty contacts:

         Click here to contact your direct seller.

         Click here to contact aao headquarter.

         For any urgent service, please contact with info@hiaao.com

  • Warranty card

Every aao projector is packed with a warranty card. Please sign your name and contact information, and return it along with the defective goods. We will take care of the rest.

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